We recommend ordering as early as possible, particularly for intricate custom designs. One to two weeks’ notice is ideal. Rush requests with at least 48 hours’ notice may sometimes be possible, subject to availability.

Options vary by product. Our range includes vanilla, chocolate, Oreo, red velvet, pistachio, lemon and more. Each product or custom-order page lists the relevant sizes, flavours and starting prices.

There is no general minimum order value. Online products are sold in standard boxes. Some custom products have minimum quantities, which are shown on their individual pages.

Reference images are welcome as inspiration. Because every item is handmade, exact replicas cannot be guaranteed and the final colour, decoration, layout or finish may vary.

Yes. Send a custom enquiry in advance so we can discuss quantities, timelines and any branding or design requirements.

Last-minute availability varies, including at Christmas, Easter and other peak periods. Ordering at least two weeks ahead gives the best chance of securing your preferred date.

Collection is available from Tubbercurry, generally between 7pm and 9pm by arrangement.

Selected online products can be delivered throughout the Republic of Ireland. Nationwide delivery is €8.95 per order, with dispatch on Tuesdays and Thursdays and estimated delivery within one to two days from dispatch.

Celebration cakes, cupcakes, luxury mini desserts and other fragile products are not suitable for courier delivery. Weekend local delivery may be arranged for €10 on orders over €100 within approximately 35 km of Tubbercurry, subject to availability.

We take reasonable care to secure orders for transport. Responsibility passes to the customer or courier after collection or successful delivery. Courier damage claims should be made with the courier service.

Please contact us as soon as possible. We will try to accommodate delays where notice is given, but late collection may not always be possible because of other orders and scheduling.

Custom cakes may be requested as either nut-free or soy-free. We do not offer gluten-free, dairy-free or vegan options. Our kitchen handles gluten, egg, dairy, soya and nuts, so we cannot guarantee an allergen-free environment.

Follow the storage guidance shown on the product page or supplied with your order. Fresh cakes and mousse desserts generally require refrigeration at 0–5°C, while some treat boxes should be stored at room temperature in an airtight container.

Decorations and cake toppers are included in the agreed cake price unless stated otherwise. Reference images guide the style, but exact replicas cannot be guaranteed.

We do not currently offer tasting sessions.

Online orders are paid securely through Shopify checkout using major debit or credit cards. Revolut may be arranged for in-person collections or local deliveries. Payment is due before an order is dispatched, collected or delivered.

Changes to custom orders must be requested at least 72 hours in advance and remain subject to availability. Deposits are non-refundable. Cancellations made with sufficient notice may be eligible for a partial refund excluding the deposit.

Please contact us within 24 hours of collection or delivery if you believe there is a problem. We may request photographs or the return of remaining product. Due to the perishable nature of our products, refunds, replacements or credits cannot be offered for items that have been consumed, discarded, stored incorrectly or altered after collection or delivery.

Custom and personalised items are made specifically to the agreed requirements. Minor handmade variations are not considered faults. Refunds are not available for changes of mind, cancellations outside the permitted period or personal taste preferences.